BBB Business Review

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This business is not BBB accredited.

AdvoCare Group, Inc.

Find a Location

Phone: (216) 468-0450 25001 Emery Rd Ste 300, Cleveland, OH 44128 View Additional Email Addresses

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This firm provides group health and workers compensation managed care consultation and services, such as litigation support and case management.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AdvoCare Group, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The following customer experience is compiled complaint activity for the company's two locations in Ohio. All complaints are processed by the Cleveland BBB.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AdvoCare Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 16, 1998 Business started: 05/06/1996 Business incorporated 05/12/1995 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Bureau of Workers Compensation (BWC) / Ombudsperson
615 W. Superior Ave., 6th Floor, Cleveland OH 44113
Phone Number: (216) 787-3050
Fax Number: 866-336-8345

Ohio Department of Insurance
50 W. Town Street; Third Floor - Suite 300, Columbus OH 43215
Phone Number: 614-644-2658
Fax Number: 614-644-3743

Type of Entity


Business Management
Ms. Karen M. Agnich, Vice President/Secretary Mr. Joseph M. Cannelongo, President/Treasurer
Contact Information
Principal: Ms. Karen M. Agnich, Vice President/Secretary
Principal: Mr. Joseph M. Cannelongo, President/Treasurer
Business Category

Insurance - Workers Compensation Insurance Consultants Management Consultants Health & Medical - General Occupational Health - Nursing Services

Alternate Business Names
AdvoCare Health Services, LLC AdvoCare MCO, Inc. Benefits 1 Group Guardian Assistance, LLC VoCare Services, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.