BBB Business Review

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This business is not BBB accredited.

Distinctive Home Decor

Additional Locations

Phone: (440) 899-1163 View Additional Phone Numbers 975 Bassett Rd, Westlake, OH 44145 View Additional Email Addresses ! Distinctive Home Decor is Believed to Be Out of Business !

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This firm provides furniture sales, custom furniture, lighting, flooring, rugs, home accessories, holiday decor, window treatments, and interior design services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Distinctive Home Decor
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 04, 2007 Business started: 09/01/2005 in OH Business incorporated 01/30/2007 in OH
Type of Entity


Business Management
Ms. Stephanie Schwarz, Founder Ms. Brittanie Shumay, Operations Manager Ms. Julee Zolnay, Office Manager
Contact Information
Principal: Ms. Stephanie Schwarz, Founder
Customer Contact: Ms. Brittanie Shumay, Operations Manager
Business Category

Housewares - Retail Furniture - Retail

Products & Services

Distinctive Home Decor offers the following product(s): accent tables, bedroom sets, beds, blinds, candles, candlesticks, chairs, chandeliers, decorative storage, dining chairs, dining tables, draperies, dressers, end tables, floral arrangements, gifts, lamps, mirrors, night stands, oil paintings, rugs, sofas, topiary, vases, wall decor

Method(s) of Payment
Cash, check, Discover, MasterCard, Visa, Gift Card/Certificate

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.