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BBB Business Review

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BBB Accredited Business since

Astro Heating & Cooling, Inc.

Phone: (216) 459-0363 Fax: (216) 459-2602 View Additional Phone Numbers 5283 Pearl Rd, Parma, OH 44129 http://www.tigeraironline.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We service and repair all makes and models of Heating and Air Conditiong equipment for residential clients.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Astro Heating & Cooling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Astro Heating & Cooling, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Astro Heating & Cooling, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1985 Business started: 01/01/1984 in OH Business incorporated 03/14/1984 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Construction Industry Licensing Board
6606 Tussing Rd., Reynoldsburg OH 43068
http://www.com.ohio.gov/dico/ocilb.aspx
Phone Number: (614) 644-2223
Fax Number: (614) 644-2618

Type of Entity

Corporation

Business Management
Mr. Phil Tromba, President
Contact Information
Principal: Mr. Phil Tromba, President
Business Category

Heating & Air Conditioning Air Conditioning Contractors & Systems Heating Contractors

Products & Services

Astro Heating & Cooling, Inc. sells the following brand(s): Rheem

Astro Heating & Cooling, Inc. offers the following product(s): Air Cleaners, Indoor Air Quality, Rheem Furnace and Air Conditioning Equipment, UV Lights

Method(s) of Payment
Cash, Check, all Credit Cards. We have finanacing available through Syncrony Financing.
Refund and Exchange Policy
Refunds will be provided after a review of what needs to be done to satisfy the situation.
Alternate Business Names
Tiger Air Heating & Air Conditioning
Industry Tips
Heating/Air Conditioning Sales and Service
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.