Find us on Google+
Text Sizesmall medium large

BBB Accredited Business since

Suntrol Inc.

Phone: (216) 663-0801 Fax: (216) 663-1719 View Additional Phone Numbers 5060 Taylor Rd. Unit #1, Cleveland, OH 44128 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers window tinting for homes and buildings to reduce fading; heat; glare and to shatterproof glass. Designs and custom graphics for privacy for conference rooms and sidelights or any type of glass. Energy saving film to save up to 30% and may not need to replace you existing windows for a fraction of the cost. Also application of security films to reduce injury or break-ins. Comes in a full range of colors from clear to dark to opaques to fit every clients desire!

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Suntrol Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Suntrol Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 01, 1986 Business started: 01/01/1975 in OH Business incorporated 01/19/1989 in OH
Type of Entity


Business Management
Mr. John Hansen, Owner Ms. Kathie Hansen, Vice President Ms. Trish Pearl, Office Manager
Contact Information
Principal: Mr. John Hansen, Owner
Principal: Ms. Kathie Hansen, Vice President
Business Category

Glass Coating & Tinting Windows - Installation & Service Windows Auto Service - Window Tinting Interior Decorators & Designers Supplies Safety Consultants ENERGY CONSERVATION PRODUCTS & SERVICES

Products & Services

Suntrol Inc. sells the following brand(s): 3M Vinyls, Avery, Eastman , Huber Optik, Llumar, Oracal, Solyx, Vista, Vkool

Suntrol Inc. offers the following product(s): Custom film, Decorative film, Security film, Suncontrol film, Vinyls, Window film

Method(s) of Payment
Cash, MasterCard, Visa, American Express, Barter sometimes?
Refund and Exchange Policy
Only prior to final installation and or unless other expenses or costs were secured for work to be performed. After that, we may offer a credit or a discount as a courtesy to remove and reapply another film product that the customer has selected. This is handle only as a case by case transaction.
Alternate Business Names
3 M Scotch Tint Custom Tint Rainbow Window Tinting Suntrol & Custom Tint

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.