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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Northeast Factory Direct include:
- 18 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
- Advertising issues found by BBB
Factors that raised the rating for Northeast Factory Direct include:
- Length of time business has been operating
- Response to 18 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||18|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Type of Entity
Business ManagementMr. Alex Nemet, President Mr. Mark Kretschmar, Vice President Mr. Tom Purdy, Customer Service
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