BBB Business Review
This Business is not BBB accredited
Mentor InteriorsAdditional Locations
Phone: (440) 205-1212 Mentor Interiors, Wickliffe, OH 44092 ! Mentor Interiors is Believed to Be Out of Business !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||12|
Additional Complaint Information
Any complaints received by the BBB will be forwarded to the company despite the fact that this company has informed the BBB that it will not respond to customer complaints forwarded to it by the BBB.
The BBB has identified a pattern of complaints concerning Mentor Interiors, including allegations of receipt of damaged furniture; delivery delays and incomplete deliveries; delays in receiving promised refunds or credits; receipt of defective items or items different from what was ordered; and poor customer service, including failure of the company to notify consumers of delivery delays, rudeness, and failure to return calls.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Furniture - Retail
The BBB has requested basic information from this firm but has not received a reply. Without this information the BBB may not have current information concerning such things as the company's management or its nature of business.