BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Levin Furniture include:
- 43 complaints filed against business
- Advertising issue(s) found by BBB
Factors that raised the rating for Levin Furniture include:
- Length of time business has been operating.
- Response to 43 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||28|
|Total Closed Complaints||43|
Additional Complaint Information
According to information in Cleveland BBB files, Levin Furniture has twelve stores throughout Ohio and Pennsylvania. Its headquarters is located in Pittsburgh, Pennsylvania.
The following customer experience is not cumulative for all the company's stores, but reflects complaint activity for the stores in the Cleveland BBB's service area, including Mentor, North Olmsted, Middleburg Heights, and Oakwood Village.
For a report on another regional location, you may wish to visit the National BBB website at www.bbb.org.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Yvonne Heffington, Director of Sales Mr. Robert Levin, Owner Mr. Scott Frazier, Operations Director Mr. Christopher Pelcher, Sr. VP Merchandising/Marketing/Sales Ms. Paula Rojtas, Director of Customer Service
Furniture - Retail