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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for La-Z-Boy Furniture Galleries of Northeast Ohio include:
- 29 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
Factors that raised the rating for La-Z-Boy Furniture Galleries of Northeast Ohio include:
- Length of time business has been operating
- Response to 29 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||19|
|Total Closed Complaints||29|
Additional Complaint Information
According to its Web site, as of May 2013, La-Z-Boy, Inc is headquartered in Monroe, Michigan. This furniture manufacturer and retailer sells through its own showrooms as well as through other furniture stores.
The following customer experience is not cumulative and reflects complaint history for the La-Z-Boy Furniture Galleries located in the Cleveland BBB's service area, including North Royalton, Warrensville Heights, North Olmsted, and Mentor, Ohio.
For a report on another regional location, you may wish to visit the National BBB website at www.bbb.org.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Matt Vojtech, Director of Sales & Marketing
Furniture - Retail
Alternate Business NamesLazboy Furniture Galleries
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview