This Business is not BBB accreditedAdditional Locations
Phone: (216) 830-2626 Fax: (216) 830-2629 2800 Superior Ave., Cleveland, OH 44114
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Daniels Home Furnishings include:
- 15 complaint(s) filed against business
- Failure to respond to 11 complaint(s) filed against business
- 2 complaint(s) filed against business that were not resolved
- Advertising issues found by BBB
Factors that raised the rating for Daniels Home Furnishings include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||15|
Additional Complaint Information
The Cleveland BBB has processed complaints involving allegations regarding the quality of the product being sold, the company not honoring its policies, and rude and discourteous treatment by store personnel.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Business ManagementMs. Diane Daniels, District Manager
Furniture - Retail
Alternate Business NamesDaniels Furniture & Appliance Co.
According to information supplied by the company, any merchandise for return must be in its original packaging.
The BBB has requested updated information from this company but has not received a response. Without this information, the BBB may not have current information concerning such things as the company's management or its nature of business.