BBB Business Review

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This business is not BBB accredited.

Cleveland's Best Furniture Direct

Phone: (216) 227-1428 View Additional Phone Numbers 1374 W. 117th St., Lakewood, OH 44107 ! There is an alert on Cleveland's Best Furniture Direct !


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Description

According to information in Cleveland BBB files, it appears that besides furniture, this firm was also a close-out mattress outlet. All sales were final and deposits were non-refundable.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

According to information in BBB files, this company is no longer in business. The company informed the BBB on September 17, 2008, that it ceased operations six months earlier.

Based on BBB files, this company went out of business with unanswered complaints. Some of these complaints alleged non-delivery of ordered items and difficulty in reaching the company once orders were placed or purchases were made.

If you have an unresolved dispute with this company you may wish to seek legal advice.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cleveland's Best Furniture Direct
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 28, 2002
Business Management
Mr. Joseph J. Matejka Jr., Owner Mr. Frank J. Garrity
Contact Information
Principal: Mr. Joseph J. Matejka Jr., Owner
Business Category

Furniture - Retail Mattresses

Business Management

According to information in BBB files, Mr. Matejka is also a principal in Custom Fund Raising Solutions.

A separate report is available on Custom Fund Raising Solutions and may be accessed through our National BBB web site at www.bbb.org.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.