BBB Business Review

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This business is not BBB accredited.

Custom Fundraising Solutions, LLC

Phone: (440) 250-0115 Fax: (440) 250-0115 871 Canterbury Rd Ste F, Westlake, OH 44145 http://www.customfundraisingsolutions.com


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Description

According to information in BBB files, this firm sells mattresses at school fundraising events.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Custom Fundraising Solutions, LLC include:

  • Length of time business has been operating
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

1 Customer Review on Custom Fundraising Solutions, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 17, 2008 Business started: 08/01/2006 in OH Business incorporated 03/26/2008 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Joseph J. Matejka Jr., President Ms. Julie Hess, Administrator
Contact Information
Customer Contact: Ms. Julie Hess, Administrator
Principal: Mr. Joseph J. Matejka Jr., President
Business Category

Fund Raising Games, Merchandise, Supplies Mattresses

Business Management

According to information in BBB files, Mr. Matejka was formerly the owner of Cleveland's Best Furniture Direct, which went out of business with an unsatisfactory record with the BBB due to unanswered complaints.

A separate report is available on Cleveland's Best Furniture Direct and may be accessed through our National BBB web site at www.bbb.org.


Customer Review Rating plus BBB Rating Summary

Custom Fundraising Solutions, LLC has received 4.77 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.