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BBB Business Review

BBB Accredited Business since 3/18/2005

Cleveland City Dance

Phone: (216) 295-2222 13108 Shaker Square, Cleveland, OH 44120 View Additional Email Addresses http://www.clevelandcitydancecompany.org View Additional Web Addresses

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Description

Cleveland City Dance offers dance education to instill an appreciation and love for the art of dance to students in ballet, jazz, tap, modern, Pilates, hip-hop and Middle Eastern dance. Classes are available for both children and adults.

BBB Accreditation

A BBB Accredited Business since 3/18/2005

BBB has determined that Cleveland City Dance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Cleveland City Dance include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cleveland City Dance
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: March 02, 2005 Business started: 01/01/1965 in OH Business incorporated: 09/17/2004 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Courtney J. Laves-Mearini, Owner
Contact Information
Principal: Ms. Courtney J. Laves-Mearini, Owner
Business Category

Dancing Instruction Dance Companies

Method(s) of Payment
Payment Options include: one full payment per semester, two half payments per semester or monthly payments. Company accepts checks and cash only.

Refund and Exchange Policy
All students must pay a $20 individual/$30 family non-refundable annual registration fee. This fee covers the fall through the summer of an academic year. This fee applies to all students including class cardholders. The fee must be paid regardless of which semester a student begins classes.
If tuition payments are delinquent for one month, a student will not be allowed to continue classes until payments are brought current.
A $30 late fee will be charged if tuition is owed after the last class of the semester.
10-class cards are for adults only. Class cards do not register a student for a particular class nor hold their space for a class. A class will be canceled if there is NOT a minimum of four (4) individuals registered.
Class cards expire six months from date of purchase.
Class cardholders pay the $20 annual registration fee, regardless of when the card is purchased.
Class card students must sign-in prior to taking each class.
Semester discounts do not apply to class cards.

Tuition Refund Policy:
All class changes must be made within the first week of each semester and must be submitted to the Front Desk on a class change form. There are no refunds, credits or applications of tuition payments to another semester. Students who miss classes or withdraw before the end of a semester will not receive a refund, except in the case of a serious illness or injury that is documented by a physician, or if a student is moving out of town. All documentation must be received within 30 days of the injury or the refund will not be processed. Classes must be made-up within each semester.

1. Refund of 100% of tuition paid (minus the $40 non-refundable deposit) will be made if the student withdraws one week prior to the start of a semester.
2. Refund of 75% of tuition paid (minus the $40 non-refundable deposit) will be made once classes have begun through the fourth class.
3. Refund of 50% of tuition paid (minus the $40 non-refundable deposit) will be made after the fourth class.
4. Refund of 25% of tuition paid (minus the $40 non-refundable deposit) will be made after the sixth class.
5. No refund will be made after the eighth class.
6. There are no refunds for the summer.
7. No financial adjustments will be given for missed classes. Classes will not be rescheduled due to inclement weather. Students must make-up a cancelled class on their own.
8. Classes must have a minimum of four students. If a class is cancelled, a refund will be made on a prorated basis if another appropriate class is not available to accommodate a student's schedule.

Alternate Business Names
Laves Dance, LLC
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BBB Complaint Process

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