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Description

This non-profit college provides associate degree and diploma programs in the legal, medical and business fields. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lakewood College meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Lakewood College include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Additional Complaint Information

According to information in Cleveland BBB files, this firm relocated in June 2007 from Akron, Ohio to the Cleveland area.

The following customer experience reflects complaint activity for the Cleveland BBB after June 2007. As of this date, all complaints are processed by the Cleveland BBB.

For a report on the company issued by the Akron BBB prior to June 2007, you may wish to visit the National BBB Web site at www.bbb.org

Customer Reviews Summary Read customer reviews

146 Customer Reviews on Lakewood College
Customer Experience Total Customer Reviews
Positive Experience 143
Neutral Experience 1
Negative Experience 2
Total Customer Reviews 146

Additional Information

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BBB file opened: April 27, 2001 Business started: 08/01/1997 in OH Business incorporated: 04/30/2004 in OH
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio State Board of Career Colleges and Schools
35 East Gay Street, Suite 403, Suite 403, Columbus OH 43215-3138
http://scr.ohio.gov/
Phone Number: 614-466-2752
Fax Number: 614-466-2219

Type of Entity

Charity/NonProfit

Business Management
Ms. Tanya L. Haggins, President Ms. Aleia Evans, Director of Student Services
Contact Information
Customer Contact: Ms. Aleia Evans, Director of Student Services
Principal: Ms. Tanya L. Haggins, President
Business Category

Correspondence Schools Training Programs

Alternate Business Names
ACCRI American Center for Conflict Resolution Institute
Business Management

The school's President, Tanya Haggins, is the author of a book, "How to Make It Big Resolving Disputes."
The book is a separate venture, published by the American Center For Conflict Resolution Institute, under the name, Tanya L. Dominick.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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