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BBB Accredited Business since

Meritech, Inc.

Phone: (216) 459-8333 Fax: (216) 459-0909 4577 Hinckley Industrial Pkwy, Cleveland, OH 44109

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This firm offers office equipment including MFP's, copiers, wide format, fax machines, scanners, and print drivers along with managed print services, document management, data backup and security, network solutions, IT services, software and hardware support, and Web site design.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Meritech, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Meritech, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Meritech, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1978 Business started: 04/01/1978 in OH
Type of Entity


Business Management
Mr. Dennis Bednar, President & CEO Ms. Maryann Bednar, Vice President of Operations
Contact Information
Principal: Mr. Dennis Bednar, President & CEO
Customer Contact: Ms. Maryann Bednar, Vice President of Operations
Business Category

Copiers & Copier Supplies Office Supplies Data Recovery Printing Supplies Telephone Communications

Products & Services

Meritech, Inc. sells the following brand(s): Konica Minolta, Kyocera, Muratec, Sharp

Meritech, Inc. offers the following product(s): Copiers, Fax machines, Hardware , MFP's (MultiFunction Products), Print drivers, Printer and Copier Supplies, Printers, Scanners, Software, Wide format printers

Method(s) of Payment
Cash, Check, and all major credit cards.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.