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Find a Location

Triple Peaks Roofing & Construction, Inc has 1 locations, listed below.

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    Business ProfileforTriple Peaks Roofing & Construction, Inc

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/15/2008

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Triple Peaks Roofing & Construction, Inc / Triple Peaks Natural Lighting offers the following residential contracting services:

    New Roofs & Replacements
    Roof Repairs
    Diagnostic Roof Repair Inspections
    24 Hour Emergency Repair Services
    Roof Damage Insurance Claims Work - Storm Damage / Tree Damage / Heavy Snow Removal
    Triple Peaks Natural Lighting / Solatube -  Bringing natural daylight indoors by customizing the best lighting solution for you


    Business Details

    Location of This Business
    24498 Scott Blvd, Olmsted Falls, OH 44138-2828
    BBB File Opened:
    4/21/2008
    Years in Business:
    20
    Business Started:
    11/1/2003
    Business Incorporated:
    3/1/2008
    Accredited Since:
    8/15/2008
    Type of Entity:
    Corporation
    Alternate Business Name
    • Triple Peaks Natural Lighting
    • Triple Peaks Construction, Inc.
    Business Management
    • Ms. Angela Heitzenrater, President
    • Mr. Jeffrey D. Heitzenrater, Vice President, Human Resources
    Contact Information

    Principal

    • Ms. Angela Heitzenrater, President
    • Mr. Jeffrey D. Heitzenrater, Vice President, Human Resources

    Customer Contact

    • Mr. Jeffrey D. Heitzenrater, Vice President, Human Resources
    Additional Contact Information

    Fax Numbers

    • (216) 820-4367
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/26/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I contacted Triple Peaks in May regarding water leaking into my house. **** came out and completed an inspection and dry-in. He was at my property for about an hour. He advised that we should start to work with my homeowners insurance to proceed with a roof replacement. I started a claim and over the next couple months worked with **** and ********* He began to be unresponsive or late to respond so I called to see if there were any outstanding charges so I could look for another opinion, which ******** strongly advised me to get after he had a conflict via phone with my adjuster. I was told there were none. Our last contact was 7/16/21, on 10/22 I received an invoice for $422 that was marked as "late". I immediately followed up to see what this was about and was told that this was the "minimum charge" for the dry-in. **** admitted via e-mail that he had gotten "tired of dealing with ********" and stopped replying. Now they want $422 for one hour of labor over 90 days after service. I am happy to pay for services rendered, but that charge is astronomical and was NOT authorized by me at any point. I have been told multiple times that they will provide proof of authorization, which does not exist, but none has been provided.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    sandi m

    5 stars

    08/12/2023

    The company was very quick and did a great job. The owners were very nice to deal with also. I had a full roof replacement and would recommend Triple Peaks to anyone who needs an honest company to hire. The company was always willing to answer any questions that I had. Thank you Triple peaks for making this project go smoothly.

    Local BBB

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