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BBB Accredited Business since

NA IT Service, LLC

Phone: (440) 520-8750 7815 Saint James Dr, Mentor, OH 44060 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This firm provides computer installation, repair, maintenance, and training
services to small business and residential customers, as well as:
Windows Operating Systems ( 98, 2000, ME, XP, Vista , 7 , 8 and 10) 
Windows Small Business Servers and Exchanges
PC data recovery and rebuilds
Networking (Wireless and wired), Cabling, Routers, Switches
Program installation
Remote access setup
External devices - Hard drives, printers, cameras, battery backup units
Microsoft Office - Outlook, WORD, Excel, Publisher , Powerpoint and Access
Norton, McAfee, AVG, Trend Micro and Panda Antivirus

BBB Accreditation

A BBB Accredited Business since

BBB has determined that NA IT Service, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on NA IT Service, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 06, 2011 Business started: 03/01/2010 in OH Business incorporated 03/10/2010 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Nicholas Ajdinovich, Owner
Contact Information
Principal: Mr. Nicholas Ajdinovich, Owner
Business Category

Computers Hardware, Software & Services Computers - Service & Repair

Products & Services

NA IT Service, LLC sells the following brand(s): This firm does not stock products but instead orders from vendors based on customer needs and requests.

Method(s) of Payment
Check, cash and PAYPAL

Customer Review Rating plus BBB Rating Summary

NA IT Service, LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.