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BBB Business Review

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BBB Accredited Business since

CompSource, Inc.

Phone: (216) 566-7767 Fax: (216) 619-7117 View Additional Phone Numbers 3241 Superior Ave., Cleveland, OH 44114 View Additional Email Addresses http://www.compsource.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that CompSource, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CompSource, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 17 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

17 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 0
Delivery Issues 3
Guarantee/Warranty Issues 1
Problems with Product/Service 9
Total Closed Complaints 17

Customer Reviews Summary Read customer reviews

5 Customer Reviews on CompSource, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 3
Total Customer Reviews 5

Additional Information

BBB file opened: May 11, 1994 Business started: 11/02/1992 in OH Business incorporated 07/25/1996 in OH
Type of Entity

Corporation

Business Management
Mr. Dean Bellone, President & CEO Ms. Cathy Bellone, Vice President & CFO, Human Resources
Contact Information
Customer Contact: Ms. Cathy Bellone, Vice President & CFO, Human Resources
Principal: Mr. Dean Bellone, President & CEO
Business Category

Computers - Dealers Electronic Equipment & Supplies - Dealers Office Furniture & Equipment Office Supplies

Method(s) of Payment
MasterCard, VISA, Discover, Paypal, Google, Amazon payments, wire transfers, the government I.M.P.A.C. card, and American Express.
Industry Tips
Computer Sales & Services
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.