Find us on Google+
Text Sizesmall medium large

BBB Accredited Business since

Decker Steel & Supply, Inc.

Phone: (216) 281-7900 Fax: (216) 281-1441 4500 Train Ave, Cleveland, OH 44102

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Wholesale distributor of sheet metal: galvanized, hot rolled, cold rolled, stainless, aluminum and other prime sheet steel products to service the contractor.  We manufacturer and distribute sheet metal pipe, elbows and fittings for residencial and commercial construction as well as other HVAC products. 
We also are a whole distributor of pipe, valves & fittings.  We specialize in hard to find alloys such as nickel, titanium, hastelloy and inconel.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Decker Steel & Supply, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Decker Steel & Supply, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Decker Steel & Supply, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 26, 1985 Business started: 01/01/1929 in OH Business incorporated 05/03/1929 in OH
Type of Entity


Business Management
Mr. John W. Decker, President Mr. Richard E. Rudnicki
Contact Information
Principal: Mr. John W. Decker, President
Customer Contact: Mr. Richard E. Rudnicki
Business Category

Commercial Products Wholesale & Distributor Commercial Products Manufacturers Industrial Products Wholesalers & Distributors Pipe & Valve Fitters Pipe Pipe Fittings Sheet Metal Equipment & Supplies Manufacturers & Producers

Products & Services

Decker Steel & Supply, Inc. sells the following brand(s): ATCO, Ductmate, Duro Dyne, Kirk & Blum

Decker Steel & Supply, Inc. offers the following product(s): Adhesives, Galvanized Sheets, Hot, Cold Rolled Sheets, HVAC products, Pipe, Valves & Fittings, Spiral Pipe, Stainless & Aluminum

Method(s) of Payment
Cash, check, and major credit cards
Refund and Exchange Policy
Accept refunds or exchanges except special order or made to order materials
Alternate Business Names
Decker Steel & Supply

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.