BBB Accredited Business sinceAdditional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company provides commercial, business-to-business, debt collection services and is the affiliate of MB&W Consumer Collections, Inc (aka, A Much Better Way), who provides consumer debt collection services.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that McCarthy, Burgess & Wolff, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for McCarthy, Burgess & Wolff, Inc. include:
- Length of time business has been operating
- Response to 87 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||87|
Additional Complaint Information
This report reflects combined complaint activity for the company's three locations in Cleveland, Middleburg Heights and Columbus, Ohio.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Type of Entity
Business ManagementMr. Stephen Wolff, COO Ms. Freida Burgess Wolff, President Randi L Nine, In House Counsel Ms. Sally Schmidt Ms. Monica Zeman, Controller
Alternate Business NamesMB&W
The following Government Agency(s) or Association(s) may be able to provide you additional information:
Federal Trade Commission (FTC) / Consumer Response Center 600 Pennsylvania Avenue, NW, Washington DC 20580 Phone Number: (877) 382-4357 http://www.ftc.gov
Ohio Attorney General - Main Office - Columbus State Office Tower, 30 E. Broad Street, 17th Floor, Columbus OH 43215-3428 Phone Number: 800-282-0515 http://www.ohioattorneygeneral.gov
Freida Burgess Wolff is also the President of MB&W Consumer Collections,Inc (aka, A Much Better Way), located in Middleburg Heights, Ohio. A report for that company is available online at www.bbb.org/cleveland/business-reviews/collection-agencies/a-much-better-way-in-cleveland-oh-92004884/.
Industry TipsDebt Collection
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview