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          Good Knights Sweep, Inc. has 1 locations, listed below.

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            Business ProfileforGood Knights Sweep, Inc.

            Chimney Sweeper
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/12/2009

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Chimneys of all kinds, including oil-, wood-, and gas-burning chimneys. While sweeping your system, the business will ensure that it’s in working order, looking for any problems that could prevent peak performance and recommend what is needed for your system to burn cleanly and safely using modern machinery and methods and, when necessary, video inspection camera equipment to examine hidden parts of the flue.

            In addition to servicing chimneys, the business inspects and cleans dryer vents. A thorough sweep by a Dryer Exhaust Technicians includes searching for any issues that might interfere with optimal operation. Diagnostic tools allow them to detect and resolve issues before they become problems. 

            Business Details

            BBB File Opened:
            12/29/2008
            Years in Business:
            16
            Business Started:
            5/1/2007
            Business Incorporated:
            7/5/2007
            Accredited Since:
            1/12/2009
            Type of Entity:
            Corporation
            Business Management
            • Mr. Scott Campbell, Owner
            Contact Information

            Principal

            • Mr. Scott Campbell, Owner

            Customer Contact

            • Mr. Scott Campbell, Owner
            Additional Contact Information

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a chimney sweep

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/03/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I contacted ***** and specifically requested a chimney cleaning. He scheduled me for a cleaning and inspection. The day of my scheduled visit, his step-daughter canceled last minute and rescheduled me for 3 weeks later. When she finally came to complete the scheduled cleaning, she only “swept” the fireplace and told me it was not possible to “clean” the fireplace (notwithstanding the creosote cleaning I received during the initial inspection when I purchased the house 16 months ago). She also called ***** to come double check her inspection. ***** then gave me a lengthy list of repairs that were not noted on the independent inspection I had completed when I purchased the house (which included a camera inspection), on the Shaker Heights POS inspection, or by ******** when I had lengthy repairs and a liner installed less than one year ago. I expressed my dissatisfaction in that ***** did not deliver the cleaning I had requested and also that it appeared he was attempting to create issues to get me to pay for additional unnecessary work. I wrote ***** a check and asked him to leave. After having ***** leave, I contact the prior inspector and ******** to have the fireplace reinspected. As expected, neither inspection revealed ANY of the issues that ***** noted and neither inspector "failed" the fireplace or said it was unsafe to use.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Richard S

            5 stars

            01/28/2023

            I recently used the chimney services of Good Knights Sweep and was very impressed with the level of service provided. The technician who came to our home was not only polite and professional, but he also took the time to answer all of our questions and explain the process of chimney sweeping to us. He even gave us some great tips on how to properly use our fireplace insert. I would definitely use Good Knights Sweep again and highly recommend them to anyone in need of chimney services.

            Local BBB

            BBB Serving Greater Cleveland

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