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BBB Business Review

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BBB Accredited Business since

Good Knights Sweep, Inc.

Phone: (440) 213-6543 1812 Radnor Rd., Cleveland Heights, OH 44118 http://www.gksweep.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Chimneys of all kinds, including oil-, wood-, and gas-burning chimneys. While sweeping your system, we ensure that it’s in working order. We look for any problems that could prevent peak performance and recommend what is needed for your system to burn cleanly and safely. We use modern machinery and methods and, when necessary, we use video inspection camera equipment to examine hidden parts of the flue.

In addition to servicing chimneys, we inspect and clean dryer vents. A thorough sweep by one of our Certified Dryer Exhaust Technicians includes searching for any issues that might interfere with optimal operation. Highly effective diagnostic tools allow us to detect and resolve issues before they become problems. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Good Knights Sweep, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Good Knights Sweep, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Good Knights Sweep, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: December 29, 2008 Business started: 05/01/2007 in OH Business incorporated 07/05/2007 in OH
Type of Entity

Corporation

Business Management
Mr. Scott Campbell, Owner
Contact Information
Principal: Mr. Scott Campbell, Owner
Business Category

Chimney Sweeper Chimney Builders & Repair Tuck Pointing Fireplaces Dryer Vent Cleaning

Method(s) of Payment
Cash, Check, Visa, MasterCard, and Discover.

Customer Review Rating plus BBB Rating Summary

Good Knights Sweep, Inc. has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.