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BBB Business Review

This Business is not BBB accredited

R. L. Stevens & Associates, Inc.

Additional Locations

Phone: (216) 642-1933 Fax: (216) 642-3477 5005 Rockside Rd Ste 1121, Independence, OH 44131 cleveland@rlstevens.com http://www.interviewing.com ! There is an alert on R. L. Stevens & Associates, Inc. !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 8

Additional Complaint Information

The headquarters for this firm is located in Waltham, Massachusetts. The office in Independence, Ohio is a branch location.

For a report on the headquarters or other regional location, you may wish to visit the National BBB website at www.bbb.org.

The following customer experience is not cumulative and reflects complaint activity only for the Cleveland area location.

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against R. L. Stevens & Associates, Inc.
See Trends in Complaints on R. L. Stevens & Associates, Inc.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on R. L. Stevens & Associates, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on R. L. Stevens & Associates, Inc.

Additional Information

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BBB file opened: May 01, 1983 Business started: 01/01/1981 Business incorporated: 02/24/1989 in MA
Type of Entity

Corporation

Business Management
Mr. Randolph Stevens, Owner Mr. Gus Blavos, Vice President Mr. Daniel Kropp, Quality Assurance Director
Business Category

CAREER & OUTPLACEMENT COUNSELING OUTPLACEMENT CONSULTANTS

Out of Business

On February 18, 2011, a representative from the company advised BBB that the Independence, OH office has closed. Correspondence with the business should be addressed to their Massachusetts office. The address is 800 South Street, Suite 295, Waltham, MA 02453.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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According to information in BBB files, this business is no longer in business.