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BBB Accreditation

A BBB Accredited Business since

BBB has determined that NARI Greater Cleveland meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for NARI Greater Cleveland include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

According to information provided by the Professional Remodelers of Ohio (PRO), formerly known as the National Association of the Remodeling Industry (NARI), it began business in 1974. The BBB opened its file on this association in 1974.

PRO is comprised of contractors and other firms active in the local home improvement industry. The association works cooperatively with the BBB to help address issues in the home improvement and remodeling industry.

P R O is an honorary BBB accredited business, supports the BBB's services to the public, and has agreed to uphold the BBB's business practice standards. As an accredited business, this association has agreed to special procedures including mediation and arbitration if necessary to resolve complaints.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on NARI Greater Cleveland
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: January 01, 1974 Business started: 01/01/1974 Business incorporated: 04/05/1962 in OH
Type of Entity

Corporation

Business Management
Ms. Kathy Masterson, Executive Administrator Ms. Beth Beerer, Membership services
Contact Information
Customer Contact: Ms. Beth Beerer, Membership services
Principal: Ms. Kathy Masterson, Executive Administrator
Business Category

Business & Trade Organizations Associations

Alternate Business Names
P R O Professional Remodelers of Ohio
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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