This business is not BBB accredited.Additional Locations
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Ohio Savings Bank, a Division of New York Community Bank include:
- 10 complaint(s) filed against business
Factors that raised the rating for Ohio Savings Bank, a Division of New York Community Bank include:
- Length of time business has been operating
- Response to 10 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||10|
Additional Complaint Information
The E. 9th Street location is the headquarters for the Northeastern Ohio service area. Any matter of complaint for these locations will be forwarded to the headquarters for resolution. This report is based on compiled complaint activity for the 28 area locations.
Any complaints processed by the BBB within its three year reporting period have been resolved. The number and type are not unusual for a company in this industry.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Ohio Department of Commerce / Division of Financial Institutions
77 South High Street, 21st Floor, Columbus OH 43215-6120
Phone Number: (614) 728-8400
Fax Number: 614-728-0380
Business ManagementMr. Robert Tolomer, Executive Vice President / Officer in Charge