BBB Business Review

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This business is not BBB accredited.

Ohio Savings Bank, a Division of New York Community Bank

Additional Locations

Phone: (800) 696-2222 Fax: (516) 403-5219 View Additional Phone Numbers 1801 E. 9th Street  Suite 200, Cleveland, OH 44114 View Additional Email Addresses http://www.ohiosavings.com


Click for BBB Rating on Ohio Savings Bank, a Division of New York Community Bank

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


BBB Complaint Information

Find aggregate BBB complaint information for Ohio Savings Bank, a Division of New York Community Bank. BBB of New York has the full report as that BBB handles all complaints for Ohio Savings Bank, a Division of New York Community Bank.


Additional Information

BBB file opened: January 01, 1933 Business started: 01/01/1889
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Department of Commerce
77 South High St., 21st Floor, Columbus OH 43266
http://www.com.state.oh.us
Phone Number: (614) 728-8400
Fax Number: 000-000-0000
webdfi@dfi.com.state.oh.us

Ohio Department of Commerce / Division of Financial Institutions
77 South High Street, 21st Floor, Columbus OH 43215-6120
http://www.com.ohio.gov/fiin
Phone Number: (614) 728-8400
Fax Number: 614-728-0380
webdfi@dfi.com.state.oh.us

Business Management
Mr. Robert Tolomer, Executive Vice President / Officer in Charge
Business Category

Banks

Alternate Business Names
AmTrust Direct New York Community Bank
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.