BBB Accredited Business since
Willoughby Hills Auto Repair
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This company provides maintenance and repair services as well as tire sales for automobiles and light trucks. Services include oil changes, brake service, complete mechanical repair, and diagnostic services. Foreign & Domestic.
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A BBB Accredited Business since
BBB has determined that Willoughby Hills Auto Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Willoughby Hills Auto Repair include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. John Fowle, Owner Jason Aqulia, General Manager
Auto Repair & Service Auto Repairing - Foreign Brake Service Tire Retread & Repair Wheel Alignment, Frame & Axle Service - Auto Auto Services Referral - Auto Repair Differentials - Automobile Auto Headlight Restoration Auto Repair & Service - Airbags Four Wheel Drive Vehicles - Repair & Service Auto Services - Oil & Lube Auto Repair - Suspension Automobile Pre-Paid Maintenance Plans Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Steering & Suspension Auto Repair - Power Steering Tire Repair Auto - Fleet Service Auto - Fleet Maintenance Tires - Commercial Sales & Service Auto Repair - Maintenance Auto Alarms & Security Systems Brake Fluids Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Detailing Auto Diagnostic Service Auto Electric Service Auto Inspection Stations
Products & Services
Willoughby Hills Auto Repair sells the following brand(s): AC Delco, Any Tire Brand, BF Goodrich, Cooper Tires, Dunlop, Goodyear, Hankook, Michelin, NAPA, Yokohama
Willoughby Hills Auto Repair offers the following product(s): Alignments, Batteries, Brakes, Engine Diagnostics, Exhaust System Repairs, Oil Changes, Radiator Hoses, Suspension & Steering Repairs, Tire Balance & Rotations, Tires, Tune Ups
Method(s) of PaymentVisa, MasterCard, Discover, American Express, Debit Card, Personal Check, Cash, NAPA EasyPay CareCareOne
Refund and Exchange PolicyOur repairs are backed by a NAPA Nationwide Warranty 2 year/24,000. Our local warranty is 3 year/36,000. Your service advisor will inform on you on your warranty at the time of purchase.
Alternate Business Names6 & 91 Auto Care
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview