This business is not BBB accredited.Additional Locations
Phone: (216) 898-5874 View Additional Phone Numbers 5269 W 137th St, Brookpark, OH 44142
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Direct Detail include:
- Failure to respond to 6 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Direct Detail include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||6|
Additional Complaint Information
The BBB has received a pattern of complaints against this company concerning dissatisfaction with the quality or condition of the vehicle purchased or dissatisfaction with attempted repairs made to a purchased vehicle. Customer complaints also concern that the company will not issue any refunds and states vehicles are purchased "as is." On November 28, 2011, the BBB contacted the company concerning this apparent complaint pattern and its failure to correct the underlying cause of these complaints. The company did not respond to the BBB.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Ohio Bureau of Motor Vehicles (BMV)
1970 West Broad Street, Columbus OH 43223
Phone Number: (614) 752-7500
Fax Number: (614) 752-8410
Business ManagementMr. Brian Short, Owner Mr. Chris Burns
Auto Detailing Business Promotions - General