BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
BBB Accreditation
Back to Top
This business has been a BBB Accredited Business since April 1991. This means it supports BBB's services to the public and meets our .
BBB Rating
Back to Top
Business Contact & Profile
Back to Top
|
Business Name:
|
|
|
Business Address:
|
4910 Detroit Ave.
Cleveland, OH 44102
See the location on a Mapquest Map
See the location on a Google Map
|
|
Original Business Start Date:
|
1/1/1986
|
|
Principal:
|
Pierre Chelala, President
|
|
Phone Number:
|
(216) 281-7731
|
|
Fax Number:
|
(216) 281-7752
|
|
BBB Accreditation:
|
This business is a BBB Accredited Business
|
|
Date Accredited by BBB:
|
|
|
Type of Business:
|
AUTO DEALERS-USED CARS
|
|
Website Address:
|
Business Management
Back to Top
Mr. Pierre Chelala , President
Ms. Jennie Jenkins , Secretary
Mr. Joseph Chelala
Licensing
Back to Top
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Ohio Bureau of Motor Vehicles ((614) 752-7500 )
Customer Complaint History
Back to Top
When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 7 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 7 complaint(s) closed in the last 36 months, 1 was closed in the last 12 months.
These complaints concerned:
|
1
|
|
regarding
Billing or Collection Issues
|
1
|
|
regarding
Billing or Collection Issues
|
|
|
1
|
|
regarding
Contract Disputes
|
1
|
|
regarding
Failure to honor a contract or agreement
|
|
|
1
|
|
regarding
Product Issues
|
1
|
|
regarding
Defective product
|
|
|
1
|
|
regarding
Refund Or Exchange Issues
|
1
|
|
regarding
None of the Above - Indicate Refund or Exchange Complaint Issue
|
|
|
1
|
|
regarding
Repair Issues
|
1
|
|
regarding
Delayed completion of repair
|
|
|
2
|
|
regarding
Selling Practices
|
1
|
|
regarding
None of the Above - Indicate Sales Complaint Issue
|
|
1
|
|
regarding
Sales presentation did not disclose key conditions of the offer
|
|
These complaints were closed as:
|
6
|
|
Administratively Closed
|
5
|
|
Administratively Judged Resolved
|
|
1
|
|
BBB determined that despite the company’s reasonable effort to address complaint issues, the consumer remained dissatisfied.
|
|
|
1
|
|
Resolved
|
Government Action(s)
Back to Top
BBB has no information regarding government actions at this time.
Advertising Review
Back to Top
BBB has no information regarding advertising review at this time.
Industry Tips
BBB Copyright and Reporting Policy