BBB Accredited Business since
Phone: (440) 734-2000 Fax: (440) 734-9302 25600 Lorain Rd, North Olmsted, OH 44070
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A BBB Accredited Business since
BBB has determined that Ganley Westside Imports Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||15|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Ohio Bureau of Motor Vehicles (BMV)
1970 West Broad Street, Columbus OH 43223
Phone Number: (614) 752-7500
Fax Number: (614) 752-8410
Type of Entity
Business ManagementMr. Kenneth Ganley, President Mr. Robert J. Lisy, General Manager
Auto Dealers - New Cars
Alternate Business NamesGanley Westside Hyundai Subaru
Consumers should be aware that they may be offered a "Conditional Delivery Agreement" also known as a "Spot Delivery Agreement" when purchasing a vehicle from this dealership.
Signing such an agreement permits the consumer to take the vehicle home before financing has been approved.
Although offered as a convenience to consumers, these agreements can often create problems if the consumer interprets them to mean the final terms of the car purchase will be as originally promised.
The BBB strongly recommends that consumers read the agreement fully and understand all of the provisions to which they are agreeing. If the financing is not approved, they may be presented with terms that are different than initially negotiated and the monthly payments and/or term of repayment may be significantly higher.
If a trade-in vehicle is part of the negotiations, be certain the terms include a provision stating the trade-in will not be sold to any 3rd party until final loan approval has been granted. In this manner, if suitable financing terms cannot be obtained within the specified time frame, there remains the option of returning the vehicle and reclaiming the trade-in.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview