This business is not BBB accredited.Additional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
View Business Review Inquiries
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||12|
Additional Complaint Information
Consumers should be aware that they may be offered a "Conditional Delivery Agreement" - also know as a "Spot Delivery Agreement" - when purchasing a vehicle from this dealership.
Signing such an agreement permits the consumer to take the new vehicle home BEFORE FINANCING HAS BEEN APPROVED.
Although offered as a "convenience" to consumers, these agreements can often create problems if the consumer interprets them to mean the final terms of the car purchase will be as originally promised.
The BBB strongly recommends that consumers read the agreement fully and understand all of the provisions to which they are agreeing. If the financing is not approved, they may be presented with terms that are different than initially negotiated and the monthly payments may be significantly higher.
If a trade-in vehicle is part of the negotiations, be certain the terms include a provision stating the trade-in will NOT be sold to any 3rd party until final loan approval has been granted. In this manner, if suitable financing terms cannot be obtained within the specified time frame, there remains the option of returning the new vehicle and reclaiming the trade-in.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Ohio Bureau of Motor Vehicles (BMV)
1970 West Broad Street, Columbus OH 43223
Phone Number: (614) 752-7500
Fax Number: (614) 752-8410
Type of Entity
Business ManagementMr. Robert J. Lisy, General Manager
Auto Dealers - New Cars Auto Parts & Supplies - New Auto Electric Service Auto Repair & Service