BBB Business Review

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This business is not BBB accredited.

Stylin Trucks

Phone: (800) 562-2492 Fax: (216) 643-6610 View Additional Phone Numbers 7820 E Pleasant Valley Rd, Independence, OH 44131 View Additional Email Addresses http://stylintrucks.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company sells automobile, truck & van accessories. While the company does have a retail showroom in the Cleveland, Ohio area, its products are sold mainly by phone orders and on the Internet.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Stylin Trucks include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 12 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

12 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 7
Total Closed Complaints 12

Additional Complaint Information

Located in Independence, Ohio, this company markets its products nationally.

Complaints generally involve delayed shipments, delays in receiving refunds for returned items, parts that did not fit properly and items that were received damaged upon delivery. The company has been responsive to all complaints and, in most cases, has issued a full refund.

(See the Additional Information portion of this report for instructions regarding damaged shipments.)

Any complaints processed by the BBB in its three-year reporting period have been resolved. The number and type of complaints are not unusual for a company in this industry.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Stylin Trucks
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 30, 1999 Business started: 01/01/1990
Type of Entity

Corporation

Contact Information
Customer Contact: Donna Pallotti
Business Category

Auto Customizing Auto Seat Covers, Tops & Upholstery Campers - Service & Repair Motorcycles - Supplies & Parts

Alternate Business Names
Stylin Concepts US Auto Parts Network
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.