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BBB Accredited Business since

D & S Automotive Collision & Restyling

Additional Locations

Phone: (440) 946-2178 Fax: (440) 946-3584 View Additional Phone Numbers 7588 Tyler Blvd, Mentor, OH 44060 View Additional Email Addresses https://www.facebook.com/DSautomotive77?ref=hl View Additional Web Addresses



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Description

D&S Automotive is home to Lake County’s finest automotive collision repair and service shop, having been in business since 1977.  We not only specialize in doing quality repair work to vehicles, but we are Northeast Ohio’s premiere truck and auto accessories destination.  

Our veteran team can expedite your insurance claim through our online links to many of the major insurance companies.  D&S Automotive is also a preferred repair facility for many of the top insurance companies.
 
If you are seeking to equip your vehicle with all the latest aftermarket technology from remote starts to security and alarm systems, as well as, accessories like vent shades and Weathertech floor mats, look no further than D&S.

We also specialize in all truck accessories, including lift kits, wheels and tires, nerf bars, and more. Don’t forget the best asset to any truck, a rugged Rhino Lining.

Nobody in Northeast Ohio has the offerings with the experience that D&S has.  Visit us online, call us, or stop by one of our two convenient locations in Northeast Ohio.

Mentor - 7588 Tyler Boulevard. Mentor, Ohio 44060
Euclid - 24790 Lakeland Boulevard Euclid, Ohio 44132


BBB Accreditation

A BBB Accredited Business since

BBB has determined that D & S Automotive Collision & Restyling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for D & S Automotive Collision & Restyling include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on D & S Automotive Collision & Restyling
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1979 Business started: 01/01/1977 in OH Business incorporated 09/07/1979 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Board of Motor Vehicle Collision Repair Registration
37 West Broad St., Suite 880, Columbus OH 43215
http://www.collisionboard.ohio.gov
Phone Number: (614) 995-0714
Fax Number: 614-995-0717
mike.greene@crb.state.oh.us

Ohio Bureau of Motor Vehicles (BMV)
1970 West Broad Street, Columbus OH 43223
http://www.ohiobmv.com
Phone Number: (614) 752-7500
Fax Number: (614) 752-8410

Type of Entity

Corporation

Business Management
Mr. CJ Paterniti, General Manager
Business Category

Auto Body Repair & Painting Auto Repair & Service Truck Bedliner - Spray On Auto Accessories

Products & Services

D & S Automotive Collision & Restyling sells the following brand(s): Extang tonneau covers, Rhino Lining, Rough Country Lift and Leveling Kits

D & S Automotive Collision & Restyling offers the following product(s): Bed Covers, Lift and Leveling Kits, Remote Starts, Rhino Linings Spray-on Bed Liners, Wheels and Tires

Alternate Business Names
D & S Custom Van, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.