BBB Logo

Better Business Bureau ®
Start With Trust®

BBB Business Review

This Business is not BBB accredited

Northeast Appliance

Additional Locations

Phone: (440) 324-5787 Fax: (412) 661-8852 View Additional Phone Numbers 125 Leona St., Elyria, OH 44035

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

According to information supplied by the firm to the Pittsburgh BBB, Northeast's parent firm, The Appliance Store, began business in 1977. The Pittsburgh BBB opened its file on the parent firm in 1983. Northeast Appliance is also known as Northeast Superstore. On April 7, 1992, Northeast Appliance filed for reorganization under Chapter 11 of the Federal Bankruptcy Act, case number 92-1574 JLC. This permitted the company to continue to operate with court supervision while developing a plan for reorganization. However, in December 1992, the firm filed to liquidate its assets under Chapter 7 of the Federal Bankruptcy Law in federal court in Pittsburgh. Local stores are closed. Consumers with warranty concerns should contact the appliance manufacturer. Consumers who have purchased extended warranties should review their contract for information. Individuals having recently paid for goods by charge card, and who have not received the purchase should contact their charge card company for a charge back from your credit card company, under the special rules of the Fair Credit Billing Act. The BBB can mail you information on this. As of February 16,1993, the Ohio Attorney General's office is administering a recovery program for individuals who have made full or partial payment on undelivered items; who have paid deposits on undelivered COD items; or, who have not taken delivery due to product defects. These consumers should write to the OHIO ATTORNEY GENERAL'S OFFICE, State Office Tower, 30 E. Broad Street, 25th Floor, Columbus Ohio 43266-8831, or call 1-800-282-0515.

Customers having layaway, service or other monetary claims against the company are still advised to obtain a Proof of Claim form by writing to the FEDERAL BANKRUPTCY COURT, 1000 Liberty Avenue, Pittsburgh, Pennsylvania 15222, or calling 412-644-2700. Individuals on the list of creditors with that court, will be contacted by a Bankruptcy court trustee. The BBB does not endorse any company, product or service.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Northeast Appliance
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: June 27, 1977 Business started: 01/01/1977
Business Management
Mr. Donald K. Fawcett, Customer Service Manager
Contact Information
Principal: Mr. Donald K. Fawcett, Customer Service Manager
Business Category

Appliances - Major - Dealers

Alternate Business Names
Northeast Super Store The Appliance Store
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations