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BBB Business Review Reliability Report for
H M I Industries Inc.

A BBB Accredited business since 10/9/1992

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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

BBB Accreditation

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This business has been a BBB Accredited Business since October 1992. This means it supports BBB's services to the public and meets our BBB accreditation standards.

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

The Strongsville, Ohio location is the national headquarters for H M I Industries.

As of December 22, 2008, this report will ONLY reflect product and warranty related complaints filed against this company, the manufacturer.  Any complaints involving an independent distributor should be filed with the BBB in which the distributor is located.  Specific BBB offices may be located online by visiting www.bbb.org and selecting Go to Local BBB's.

Prior to December 22, 2008, complaints closed by the Cleveland BBB fall into two categories: Concerns related to an independent distributor and concerns related to product defects.  A majority of the complaints in this report are related to transactions with various independent distributors located throughout the United States.  In all cases, either by working with the distributor or through resolving the issue internally, the complaints have been resolved by this company, the manufacturer. 


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Business Contact & Profile

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Business Name:
H M I Industries Inc.
Health-Mor
Business Address: 13325 Darice Pkwy., Unit A
Strongsville, OH 44149
See the location on a Mapquest Map
See the location on a Google Map
Original Business Start Date: 1/1/1928
Principal:
Kirk Foley, C.E.O.
Phone Number:
(440) 846-7800
(440) 846-7800
(440) 846-7885
Fax Number:
(800) 253-1904
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 10/9/1992
Type of Business:
AIR PURIFYING & CLEANING SYSTEMS & EQUIPMENT
MANUFACTURERS & PRODUCERS
Website Address:

http://www.filterqueen.com

Products & Services

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This company manufactures the FilterQueen Air filtration and vacuum products which are marketed throughout the United States, Canada, and over forty other countries world-wide.

Although the product is sold through independently owned and operated distributors, it is financed through the Health-Mor Acceptance Corporation

Business Management

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Mr. Kirk Foley , C.E.O.
Ms. Kim Wallace

Customer Complaint History

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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 8 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 8 complaint(s) closed in the last 36 months, 3 were closed in the last 12 months.

These complaints concerned:

2 regarding Delivery Issues
2 regarding Product Issues
2 regarding Repair Issues
2 regarding Selling Practices

These complaints were closed as:

2 Administratively Closed
6 Resolved


 

Government Action(s)

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BBB has no information regarding government actions at this time.

Advertising Review

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BBB has no information regarding advertising review at this time.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

Report as of: 2/9/2010
Copyright © 2010 Better Business Bureau®, Inc. serving Cuyahoga, Lake, Lorain, Geauga, and Ashtabula Counties in Northeast Ohio

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H M I Industries Inc.