Find us on Google+
Text Sizesmall medium large

BBB Accredited Business since

H M I Industries Inc.

Phone: (440) 846-7800 Fax: (800) 253-1904 13325 Darice Pkwy Unit A, Strongsville, OH 44149

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company manufactures the FilterQueen Air filtration and vacuum products which are marketed throughout the United States, Canada, and over forty other countries world-wide.

Although the product is sold through independently owned and operated distributors, it is financed through the Health-Mor Acceptance Corporation

BBB Accreditation

A BBB Accredited Business since

BBB has determined that H M I Industries Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for H M I Industries Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 2
Total Closed Complaints 6

Additional Complaint Information

The Strongsville, Ohio location is the national headquarters for H M I Industries.

This report reflects only product and warranty related complaints filed against this company, the manufacturer. Any complaints involving an independent distributor should be filed with the BBB that serves the area in which the distributor is located. Specific BBB offices may be located online by visiting

Customer Reviews Summary Read customer reviews

1 Customer Review on H M I Industries Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: January 01, 1948 Business started: 01/01/1928 Business incorporated 11/06/1968 in DE
Type of Entity


Business Management
Mr. Dan Duggan Mr. Kirk Foley, C.E.O. Ms. Kim Wallace, Administrator
Contact Information
Principal: Mr. Dan Duggan
Principal: Mr. Kirk Foley, C.E.O.
Customer Contact: Ms. Kim Wallace, Administrator
Business Category

Air Purifying & Cleaning Systems & Equipment Manufacturers & Producers

Alternate Business Names

Customer Review Rating plus BBB Rating Summary

H M I Industries Inc. has received 4.34 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.