BBB Business Review

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This business is not BBB accredited.

Hogg Heating & Cooling, Inc.

Phone: (440) 888-9534 Fax: (440) 888-0889 View Additional Phone Numbers 7650 State Rd, Parma, OH 44134 http://www.hoggheating.com/ ! There is an alert on Hogg Heating & Cooling, Inc. !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

The business's website, http://www.hoggheating.com/#!about-us/cfvg displays the Better Business Bureau logo. This business is not accredited and our policies prohibit such a reference. 


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Hogg Heating & Cooling, Inc. include:

  • 8 complaint(s) filed against business
  • Failure to respond to 5 complaint(s) filed against business
  • Advertising issues found by BBB
  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Hogg Heating & Cooling, Inc. include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Hogg Heating & Cooling, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 4

Additional Information

BBB file opened: October 03, 1994 Business started: 01/01/1990 in OH Business incorporated 01/01/1994 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Construction Industry Licensing Board
6606 Tussing Rd., Reynoldsburg OH 43068
http://www.com.ohio.gov/dico/ocilb.aspx
Phone Number: (614) 644-2223
Fax Number: (614) 644-2618
On 2/11/2014 BBB confirmed that the license from Ohio Construction Industry Licensing Board expired.

Type of Entity

Corporation

Business Management
Ms. Lisa Dinnin, Owner Mr. John W. Dinnin, President
Contact Information
Principal: Ms. Lisa Dinnin, Owner
Business Category

Air Conditioning Contractors & Systems Electricians Heating Contractors Plumbers

Industry Tips

A well maintained heating and cooling system will save you money. Have your system checked every year by a qualified technician. Since fuel costs may continue to rise, the long-term economy of buying energy-efficient equipment should be a consideration even though the initial cost may be high. When selecting a contractor for service or maintenance, check the reputations of several firms with friends, neighbors and yourBBB. Obtain two or three written estimates for the work to be done and each bid should provide a full description of the services provided. Then, compare the costs of your bids, the size and capacity of the equipment proposed, the warranty offered and who will honor it, what it covers and for how long. Always keep a copy of all documents for your records. Be wary of unscrupulous individuals who may use scaretactics when evaluating your need. If in doubt, contact another contractor for a second opinion.

Industry Tips
Heating/Air Conditioning Sales and Service
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.