BBB Business Review

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This business is not BBB accredited.

Wave Line Financial

Phone: (866) 737-2354 5910 Landerbrook Dr. #205, Cleveland, OH 44124

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(See the Educational / General Comments portion of this report for more information about this industry.)

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Wave Line Financial include:

  • BBB concerns with the industry in which this business operates

Factors that raised the rating for Wave Line Financial include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

This company first came to the attention of the Cleveland BBB in May of 2008. At that time a Virginia consumer was asked to pay $800 in order to qualify for a $5000 loan and a Florida consumer was asked to pay $1500 before receiving a $10,000 loan. More recently an Ohio consumer was asked to pay $800 fee for a $5000 loan. After sending the $800 as instructed, the consumer was asked to send an additional $800 for the loan. Although the consumer declined the request and asked for a refund, the company has yet to return his initial monies.

It has been the experience of the BBB that consumers experiencing difficulty qualifying for a loan through traditional lenders look for other lending sources on the Internet. These non-traditional sources advertise easy loans in exchange for an advance fee. After submitting an online application consumers are instructed to send an advance payment electronically via Western Union, generally to a Canadian address. Consumers should realize that monies sent in this manner cannot be traced.

Based on information provided on their website,, the company is allegedly located at 5910 Landerbrook Drive, Suite 205 in Cleveland, Ohio. The Cleveland BBB has confirmed with United States postal authorities that the company is not located at that address. Its exact location is unknown.

Neither the Ohio Secretary of State nor the Ohio Division of Financial Institutions has any filings for this company.

This report will be updated when more information is available.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Wave Line Financial
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 28, 2008
Business Management
Office Manager
Contact Information
Principal: Office Manager
Business Category

Advance Fee Loan Brokers

Industry Tips
Advance Fee Loans

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.