BBB Business Review

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This business is not BBB accredited.

The Financial Group

Phone: (800) 715-0943 Fax: (646) 536-9090 View Additional Phone Numbers 23611 Chagrin Blvd., Suite 245, Beachwood, OH 44122 ! There is an alert on The Financial Group !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

In September of 2006 consumers informed the BBB that this internet-based company was offering loans in exchange for an advance payment. Required as either a security deposit or for insurance, the fees ranged from $900 to $8200 for loans ranging from $10,000 to $200,000. After paying the fees, callers indicated the company never provided the loan monies.

Based on information we have obtained, the company accepting the advance fees is falsely representing itself as a Cleveland-area company. Although documents provided to consumers do include the name and address of The Financial Group, the companies have no affiliation. A representative of The Financial Group advised the BBB on October 10, 2006, that it had ceased operations in April of 2006 and is no longer in business.

A separate report regarding the Cleveland-area company may be obtained by calling the BBB Anytime Line at 216-241-7678 and entering 216-591-0683 or by checking the BBB's website at

Consumers who have provided confidential information and are concerned of any impact on their credit report may wish to contact the three credit BBBs -;; - to discuss this matter and request a "fraud alert" be placed on their file. This will let potential creditors and others know they may be a victim of identity theft. Likewise, consumers may also wish to contact their financial institution(s) and any credit card companies.

Consumers may also file a complaint with the Federal Trade Commission (FTC). Additional information may be obtained online at

Finally, Consumers have the option of filing a complaint with their local BBB or online at

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Financial Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 11, 2006
Business Management
Ms. Janet Parker Ms. Nancy Anderson Ms. Charlotte Hansley Mr. Jim Kaskie Ms. Crystal White
Contact Information
Principal: Ms. Janet Parker
Business Category

Advance Fee Loan Brokers

Industry Tips
Advance Fee Loans

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.