BBB Business Review

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This business is not BBB accredited.

M S Mortgage Inc.

Phone: (647) 885-5576 1801 Superior Ave., Cleveland, OH 44114


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Description

(See the Educational / General Comments portion of this report for more information about this industry.)


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for M S Mortgage Inc. include:

  • BBB concerns with the industry in which this business operates

Factors that raised the rating for M S Mortgage Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

This company first came to the attention of the Cleveland BBB in May of 2008. At that time a California consumer was told they would have to pay $800 for a $5000 loan. It was agreed the consumer would pay $450 up front and then $350 after receiving the loan monies. After sending the $450 via Western Union, the company changed the agreement. The consumer was told that the additional $350 would also have to be paid before it released the loan monies. When the consumer decided not to proceed with the loan they were told a refund would take a month to process. As of the date of this report the consumer has received no refund.

Based on information provided by the consumer the company is allegedly located at 1801 Superior Avenue in Cleveland, Ohio. However, the only company located at that address is a local newspaper, the Cleveland Plain Dealer.

Online research confirms the company's 647-885-5576 phone number is based in Toronto, Ontario Canada.

Neither the Ohio Secretary of State nor the Ohio Division of Financial Institutions has any filings for this company.

This report will be updated when more information is available.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on M S Mortgage Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 07, 2008
Business Management
Mr. Alex Johnson
Contact Information
Principal: Mr. Alex Johnson
Business Category

Advance Fee Loan Brokers

Industry Tips
Advance Fee Loans
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.