BBB Business Review

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This business is not BBB accredited.

Providence Trust Inc.

Additional Locations

Phone: (866) 821-8495 Fax: (401) 868-4213 11801 Clifton Blvd., Suite 5, Lakewood, OH 44107


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Providence Trust Inc. include:

  • BBB concerns with the industry in which this business operates

Factors that raised the rating for Providence Trust Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

This Internet-based company first came to the attention of the Cleveland BBB in August of 2007 when a New Jersey consumer applied for a $26,000 loan. The consumer was instructed by the company to send $1038 in fees by Western Union to an Ontario, Canada address. When the company allegedly never received the initial monies, the consumer sent additional payments of $649 and $450 as instructed by the company. The consumer never received the loan monies and has been unable to reach the company to obtain a refund.

Since that time, the Cleveland BBB has received additional complaints and inquiries from consumers nationally. Many have been advised to pay fees ranging from $495 to $525 for a $5000 and most have also been instructed to send additional monies ranging from $309 to $409. None has received the requested loan monies or been able to contact the company.

Based on research by the BBB, the Lakewood, Ohio address referenced on the company website - www.providencetrustinc.com - is a valid address. However, the address is a doctor's office whose representative had no knowledge of the company.

The BBB was unable to find any registrations for the company with the Ohio Secretary of State or the Ohio Division of Financial Institutions.

For additional assistance, consumers may also contact the Federal Trade Commission by phone (877-382-4357) or online at www.ftc.gov.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Providence Trust Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 17, 2007
Business Management
Mr. Karl Higgins, President Mr. Robert Foxworthy, Loan Officer Mr. Bezel Rounder Mr. Lyon Swift
Contact Information
Principal: Mr. Karl Higgins, President
Business Category

Advance Fee Brokers

Industry Tips
Advance Fee Loans
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.