BBB Business Review

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This business is not BBB accredited.

Personalone Financial Inc.

Phone: (888) 895-5817 View Additional Phone Numbers 1111 Superior Avenue, Cleveland, OH 44114 View Additional Email Addresses


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Description

(See the Educational / General Comments portion of this report for information about this industry.)


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Personalone Financial Inc. include:

  • BBB concerns with the industry in which this business operates

Factors that raised the rating for Personalone Financial Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

This company first came to the attention of the Cleveland BBB in December of 2007 when a Pennsylvania consumer applied for a loan. Prior to providing the loan monies, the company instructed the consumer to send $700 to a Canadian address, via Western Union, to cover alleged insurance expenses for the loan. The consumer allegedly renegotiated that fee down to $300 but, upon receipt, the company changed their mind and refused to send the loan monies until the full $700 was paid. Although the consumer has since requested a full refund, the company has not complied with their request.

The Cleveland BBB was unable to confirm the company's alleged Cleveland, Ohio address. In addition, neither the Ohio Secretary of State nor the Ohio Division of Financial Institutions has any filings for this company.

This report will be updated as we obtain more information about this company.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Personalone Financial Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 05, 2007
Business Management
Mr. Nigel Vaughn
Contact Information
Principal: Mr. Nigel Vaughn
Business Category

Advance Fee Brokers

Industry Tips
Advance Fee Loans
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.