BBB Business Review
This Business is not BBB accredited
M S Mortgage Inc.
Phone: (647) 885-5576 1801 Superior Ave., Cleveland, OH 44114
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(See the Educational / General Comments portion of this report for more information about this industry.)
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for M S Mortgage Inc. include:
- BBB concerns with the industry in which this business operates
- BBB does not have sufficient background information on this business
Customer Complaints Summary
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Additional Complaint Information
This company first came to the attention of the Cleveland BBB in May of 2008. At that time a California consumer was told they would have to pay $800 for a $5000 loan. It was agreed the consumer would pay $450 up front and then $350 after receiving the loan monies. After sending the $450 via Western Union, the company changed the agreement. The consumer was told that the additional $350 would also have to be paid before it released the loan monies. When the consumer decided not to proceed with the loan they were told a refund would take a month to process. As of the date of this report the consumer has received no refund.
Based on information provided by the consumer the company is allegedly located at 1801 Superior Avenue in Cleveland, Ohio. However, the only company located at that address is a local newspaper, the Cleveland Plain Dealer.
Online research confirms the company's 647-885-5576 phone number is based in Toronto, Ontario Canada.
Neither the Ohio Secretary of State nor the Ohio Division of Financial Institutions has any filings for this company.
This report will be updated when more information is available.
Customer Reviews Summary Read customer reviews
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Business ManagementMr. Alex Johnson
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