BBB Business Review
This Business is not BBB accredited
Phone: (800) 486-1321 Fax: (866) 563-2225 View Additional Phone Numbers 20575 Center Ridge Road, Rocky River, OH 44116 ! Capital Express Lenders is Believed to Be Out of Business !
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Additional Complaint Information
This company first came to the attention of the Cleveland BBB in June of 2010. At that time several consumers indicated the company required advance monies prior to granting the consumer a loan. In such cases consumers are typically advised to wire-transfer the fees to unknown parties in Canada and, after doing so, never receive the promised loan monies.
According to the company website, www.capitalexpresslenders.com, they are located at 20575 Center Ridge Road, Rocky River, Ohio 44116. Although BBB records do show a company with a similar name, Capital Express Lending, Inc., had been located at that address, they DO NOT appear to be the same company. That company's website, www.capitalexpresslending.com, is no longer active and the phones are disconnected. In addition, records with the Ohio Secretary of State - www.sos.state.oh.us - indicate that company ceased to exist on April 1, 2008.
The BBB found no filings for this company, Capital Express Lenders, with the Ohio Secretary of State or the Ohio Department of Commerce - www.com.ohio.gov.
Given the nature of the industry and uncertainty of its true location, the BBB advises extreme caution before providing monies or confidential information to this company.
Consumers who have provided confidential information and are concerned of any impact on their credit report may wish to contact the three credit bureaus - www.equifax.com; www.experian.com; www.transunion.com - to discuss this matter and request a "fraud alert" be placed on their file. This will let potential creditors and others know they may be a victim of identity theft. Likewise, consumers may also wish to contact their financial institution(s) and any credit card companies.
Consumers may also file a complaint with the Federal Trade Commission (FTC). Additional information may be obtained online at www.ftc.gov.
Finally, Consumers have the option of filing a complaint online with the BBB at www.cleveland.bbb.org.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Advance Fee Brokers
The following Government Agency(s) or Association(s) may be able to provide you additional information:
Federal Trade Commission (FTC) / Consumer Response Center 600 Pennsylvania Avenue, NW, Washington DC 20580 Phone Number: (877) 382-4357 http://www.ftc.gov