BBB Business Review

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This Business is not BBB accredited

Brookview Financial Services

Phone: (877) 834-7018 Fax: (216) 359-0073 600 Superior Avenue East , Cleveland , Oh 44114 http://www.brookviewfinancial.net


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Brookview Financial Services include:

  • BBB concerns with the industry in which this business operates

Factors that raised the rating for Brookview Financial Services include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

This company first came to the attention of the Cleveland BBB in October of 2009. At that time a North Carolina consumer paid the company $800 via Western Union wire-transfer in anticipation of a $5000 loan. When the company asked for an additional $800 the consumer cancelled the loan and requested a refund. However, a refund was never provided. This scenario has been experienced by several other consumers throughout the country with monies paid in advance and no loan monies - or refunds - provided by the company. In most cases the advance monies have been wire transferred to an address in Canada but, in at least one instance, the monies were sent to an address in Jamaica.

Information provided by consumers as well as posted on the now defunct company website, referenced a Cleveland, Ohio address. However, the BBB has been unable to confirm the existence of the company at that location. Also, neither the Ohio Division of Finance nor the Ohio Secretary of State has any filings for this company.

For more information see the Industry Tips portion of this report.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Brookview Financial Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 06, 2009
Business Management
Mr. Peter Harris Ms. Debra Cortmere Mr. Christopher Ford Ms. Jennifer Garrett Mr. Ted Reeves Mr. Luke Robertson Ms. Cloe-Jade Shippe
Contact Information
Principal: Mr. Peter Harris
Principal: Mr. David Parker
Business Category

Advance Fee Brokers

Industry Tips
Advance Fee Loans
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.