BBB Business Review

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This business is not BBB accredited.

Ambassador Investment Group

Additional Locations

Phone: (866) 231-0616 Fax: (416) 661-0700 View Additional Phone Numbers 5788 Ridge Road, Suite 9, Cleveland, OH 44129

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See the Educational / General Comments portion of this report for information about this industry.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Ambassador Investment Group include:

  • BBB concerns with the industry in which this business operates

Factors that raised the rating for Ambassador Investment Group include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

This company first came to the attention of the Cleveland BBB in January of 2008. At that time an Iowa consumer applied for a $5000 loan on the company website. The consumer was instructed to pay a total of $1800 in fees as collateral and for alleged insurance prior to receiving the loan. After sending those funds via Western Union to a Canadian address, the consumer was advised to wire an additional sum of $450 to cover alleged brokerage fees. As of January 28, 2008, the company has failed to provide the requested loan monies or to provide a refund.

As recently as January 22nd, the company website referenced a Cleveland-area address at 5788 Ridge Road, Suite 9. On January 25th, a Cleveland BBB staff member visited the two-story building at that address. Retail establishments are on the first level and a total of only 8 offices on the second level. There is NO Suite 9 and no company known as Ambassador Investment Group at that address.

As of January 28th, the company website is no longer active.

Neither the Ohio Secretary of State nor the Ohio Division of Financial Institutions has any filings for this company.

Due to the uncertainty of the company's whereabouts, the complaints noted in this report have been closed as unpursuable. This does not mean they are out of business, only that they cannot be located.

(For more information about this industry, see the Educational / General Comments portion of this report.)

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ambassador Investment Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 18, 2008
Business Management
Mr. Ronald Taylor, Owner Mr. David O. Brian, Senior Operating Manager Mr. Barry Columb, Account Representative Mr. Christopher McLean, Website Registrant Mr. Chris Smith
Contact Information
Principal: Mr. Ronald Taylor, Owner
Business Category

Advance Fee Brokers

Industry Tips
Advance Fee Loans

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.