This business is not BBB accredited.
Phone: (216) 221-8584 Fax: (216) 221-2311 View Additional Phone Numbers 11724 Detroit Ave, Lakewood, OH 44107
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Virginia Marti College of Art & Design include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Ohio State Board of Career Colleges and Schools
35 East Gay Street, Suite 403, Suite 403, Columbus OH 43215-3138
Phone Number: 614-466-2752
Fax Number: 614-466-2219
Type of Entity
Business ManagementMr. Dennis Marti, Director, Social Media/Marketing Mrs. Virginia Marti-Veith, President
Schools - Business & Vocational Art Instruction & Schools Dressmaking Schools
THIS LOCATION IS NOT BBB ACCREDITED
11724 Detroit Ave
Lakewood, OH 44107 (216) 221-8584 Directions
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Additional Phone Numbers
- (800) 473-4350(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: I went up to Virginia Marti college on the 29th of November 2014 so their staff could review my Portfolio with seven pieces of original art work in it . they asked me to leave my portfolio there at the school so admissions could review the content . I was told I could pick it up the next time I was up there which was a week later. Upon my return they told me they had misplaced my portfolio on December 6th 2014. I was told that they were going to look for it and here it is August 13th , 2015 and they still can not find it . I was informed by their staff that they had looked long enough and to no avail they still could not find my Portfolio. They don't feel as if they are responsible for the loss and that I had no proof that they have it. They insist that they sent it home with me which they did not .
Desired Settlement: I would like my original portfolio with my seven pieces of artwork but I know I won't get that back . I want to be reimbursed for not only my portfolio but all the mediums that I used too which was prisma colored pencils , drawing pencils , and a sketch pad.
From: ****** ***** ******************