BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that PriceWise meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for PriceWise include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Tom Burkhart, Co-Owner/Head of Accounting and Finance Mr. Mike FitzGibbon, Co-Owner/Head of Operations
Rent to Own Medical - Dental Discount Plans Appliances - Major - Dealers Computers - Dealers Furniture - Retail Mattresses Television & Radio - Dealers Video Games - Dealers Washing Machines & Dryers - Dealers
Hours of Operation
|M||:||10:00 AM - 7:00 PM|
|T||:||10:00 AM - 7:00 PM|
|W||:||10:00 AM - 7:00 PM|
|Th||:||10:00 AM - 7:00 PM|
|F||:||10:00 AM - 7:00 PM|
|S||:||9:00 AM - 5:00 PM|
Alternate Business NamesMNT Enterprises, Inc.
Industry TipsComputer Sales & Services
5793 Smith Rd
Brook Park, OH 44142 (216) 898-2615 Directions
PO Box 220
Grafton, OH 44044
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: Representative from this store in elyria Ohio was very rude on the phone to my husband and also when he went to the store to pay on product and told the manager there they were very rude as well. This guy was very inappropriate to my husband and also very very rude!
Desired Settlement: Just to either apologize or fire the guy that was very rude on phone and in person to customer!
I am in receipt of the above referenced complaint and your instructions to respond to it by .
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution is satisfactory to me.
**** ***** *********
BBB's Final Determination: Consumer accepted resolution offered by the business.