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BBB Accreditation

A BBB Accredited Business since

BBB has determined that R N Landis Management Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for R N Landis Management Co. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on R N Landis Management Co.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: December 08, 1986 Business started: 06/01/1979 in OH
Business Management
Mr. Richard Landis, President Ms. Catherine Gall, Accounting
Contact Information
Principal: Mr. Richard Landis, President
Business Category

Property Management

Customer Review Rating plus BBB Rating Summary

R N Landis Management Co. has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 23945 Mercantile Rd
    Ste B

    Beachwood, OH 44122

  • 6555 Wilson Mills Rd. #101

    Mayfield Village, OH 44143 (216) 464-7465


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/22/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I have lived at *** ****** ** condos for 8 years now. I own my condo and pay over $200 a month in association fees. Over the past 8 years my finished basement has flooded due poor construction. This most recent flood i have had contractors confirm that the problem is an outside problem. In our contract it states that as the owner we are responsible for damages from drywall in. The association is responsible from the siding out. To repair the problem the concrete needs taken out and a trench and sump pump installed. I have tried to reach the property manager regarding this and get no responce. Several phone calls later, getting "disconnected" then put into voicemail again, still no responce other than to tell me to call my home owners insurance. I am not asking for replacement on my personal items. I am asking that the problem be repaired so this does not happen a sixth time! I have replaced my carpet already, drywall has been taken out revealing mold. I have 2 children, one with asthma that doesn't need to be exposed to this. All I am asking for is the proper repairs to be made.

Desired Settlement: I want the problem fixed properly so this does not continue to happen every single time it rains.

Business Response:

Spoke to owner 8-7-2013 explained the steps for the process. 1st step is to have contactors out to evaluate the reapir work. 2nd step is to obatin bids/estimate s for the work. 3rd step is to present to the board the information for board approval.  4th step the board will review the information and review the budgets for the reapir work and make a final decision.  It is a process and it take some patience . We all have the same goal to make sure the work is properly completed to the standards of the deck and by laws for the Big Turtle II association.


******** ** *******


R.N. Landis Management


216-464-7456 ext ***

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

2 Customer Reviews on R N Landis Management Co.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
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