BBB Accredited Business since

Slawinski Plumbing & Maintenance

Phone: (216) 671-2675 Fax: (216) 227-1165 12901 Arliss Dr, Lakewood, OH 44107 http://www.slawinskiplumbing.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Slawinski Plumbing & Maintenance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Slawinski Plumbing & Maintenance include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Slawinski Plumbing & Maintenance
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 25, 1999 Business started: 05/01/1997 in OH Business incorporated 11/26/2012 in OH
Type of Entity

Sole Proprietorship

Business Management
Mr. David Slawinski, Owner
Contact Information
Principal: Mr. David Slawinski, Owner
Business Category

Plumbers


Additional Locations

  • 12901 Arliss Dr

    Lakewood, OH 44107 (216) 671-2675

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/8/2015 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: ***** Slawinski suggested that he snake the main line at my house due to a horrible sewer gas smell and flooding issues in my basement. The smell has never truly ever gone away. It's getting worse and I've tried several times to reach out to ***** with no response. I tried calling, emailing and texting. Here is the web-site:http://www.slawinskiplumbing.com/index.php

Desired Settlement: I would like a refund due to the fact that he did not fix the issue and has been unresponsive at several attempts to contact him. 305.00$

Business Response: We will send this customer another $105 check the 1st of November.

Thanks

Consumer Response: Consumer responded via phone as follows: The consumer received the check for $105.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Slawinski Plumbing & Maintenance
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)