Business ProfileforTim Dagg's Asphalt & Sealcoating

In June 2021, I asked asphalt contractors to quote to the cost of patching holes and coating the driveway at **** ********** **** ** ********t. We received several bids and selected Dagg’s Asphalt & Sealcoating. Dagg’s was repairing parking lots nearby and I liked the look of their equipment. A well know contractor also recommended Dagg’s. Their quote of June 12 is attached and I gave the go ahead shortly after receiving the quote. Dagg’s was working larger jobs, parking lot repair and finally got to our driveway the week of September 12th patching several smaller areas at the edge of the driveway and a big patch, 15’ x 10’, opposite the garage door. The patches at the edge of the drive looked great, asphalt was tight, smooth, and even (level) with the existing asphalt. However, the large patch was completely different, like it was a different material: you could see large pebbles on the surface and was not even close to being level with the exiting asphalt. The edges presented a potential trip hazard. The contract defined the specifics of the patches: “Asphalt Repair: Hot patch (400 SF) using ODOT # *** to existing level”. The large patch did not meet these criteria. As soon as I saw this patch; unless more work was to be done, the patch would be a problem. I called the project manager and followed up with a fax about my concern here. (Fax 9-27-2021). Dagg’s did not do anything, saying the patch would turn out ok. It never has; see in the large patch picture.. Also see the picture of the smaller patch that looks good. Dagg’s never tried to fix this problem, saying they did nothing wrong. However, due to my dissatisfaction they credited $300. My problem is we have to live with this patch where the edges are extremely rough and uneven, the asphalt patch material applied continually comes up. I have to sweep I have to sweep it off the drive and asphalt gets tracked into our home. I want this patch done properly and I am asking the BBB for help.