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Find a Location

Shiloh Painting & Home Services has 1 locations, listed below.

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    Business ProfileforShiloh Painting & Home Services

    Painting Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/6/2010

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    SHILOH PAINTING & HOME SERVICES PROVIDES THE FOLLOWING RESIDENTIAL & COMMERCIAL CONTRACTING SERVICES:

    PAINTING SERVICES - Complete interior & exterior painting services from drywall repairs to aluminum siding painting

    ROOFING SERVICES - New roof installations, repairs, insurance claim restorations, cleaning, maintenance, tear-offs & replacements. They clean dirty & stained roofs, as well as stone & masonry. 

    GUTTER SERVICES - New installations, repairs, replacements & gutter cleaning 

    RENOVATION SERVICES - Complete interior & exterior remodeling services include kitchen & bathroom renovations, windows & doors, flooring, carpentry, masonry work, 

    HANDYMAN SERVICES AVAILABLE -By the Hour

    Business Details

    Location of This Business
    38342 Western Pkwy Ste 10, Willoughby, OH 44094-7772
    BBB File Opened:
    9/1/1999
    Years in Business:
    29
    Business Started:
    1/1/1995
    Accredited Since:
    5/6/2010
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Shiloh Home Services
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 AM
    T:
    8:00 AM - 6:00 AM
    W:
    8:00 AM - 6:00 AM
    Th:
    8:00 AM - 6:00 AM
    F:
    8:00 AM - 6:00 AM
    Sa:
    8:00 AM - 6:00 AM
    Su:
    8:00 AM - 6:00 AM
    Business Management
    • Mr. Harold D. Sater, Owner
    Contact Information

    Principal

    • Mr. Harold D. Sater, Owner

    Customer Contact

    • Mr. Harold D. Sater, Owner
    Additional Contact Information

    Fax Numbers

    • (440) 975-0744
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    2/16/2023 ****** was finishing up the painting job in the bathroom when he stood on my sink and broke it. Despite being given the measurement of the sink he brought back a bigger sink and advised that they don't make that size anymore as my bathroom was over 20 years old and it would have to be a custom build. I felt as I had no choice other than to allow the misfit top be used. Had I been told we could order the sink in the correct size I would have opted for this option and waited for it to arrive. ****** also then asked for a tip as he did not charge me for the sink that does not fit. My sink now sticks out a full 5 inches beyond the wall. I called him 2/17/2023 and told him I was not happy as this was not restored to what it was before he broke it. I also advised I found a vanity that fits my bathroom and it was not a custom order at Home Depot. ****** agreed to replace the vanity with one I picked out and told me to email it to him to order. I emailed one on 2/17/2023 that was priced at $399.00. Monday night 2/20/2023 I emailed again as the sink underneath has a bad smell coming from it since 2/16/2023 when he replaced the water line and drain stopper to fit the misfit sink top. ****** called me 2/21/2023 stating he doesn't know why it would stink and asked how much the vanity cost that I emailed. I advised $399.00 and he prompted told me he will not pay for it. I tried to ask if he would be willing to put it in if I purchased it but I was never able to voice my question as he cut me off stating he would not pay for it loudly and over my voice. I could not get one word in as he restated he was a grown man who will not be yelled at and will not lose money on a $2100.00 (plus $50 felt obligated tip) job.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marilyn M

    5 stars

    05/17/2022

    Harold finished painting the exterior of my home and did a Fantastic job!! He is very knowledgeable and offered his professional advice when asked. In the end he wanted me to be very satisfied with my choices, which I was. This is a man that knows his business, and all my neighbors were very impressed with his work. I highly recommend Harold from Shiloh if you are looking to have your home painted. I am a Very Satisfied Customer.

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